The Toyota HiAce remains the most trusted van in Kenya due to its reliability, fuel efficiency, and ability to withstand long operational hours. For matatu operators, downtime means lost income—so a vehicle that rarely breaks down becomes extremely valuable. Spare parts are affordable and widely available across major towns, and mechanics are familiar with its engine and gearbox systems. The HiAce also handles rough roads well, offers strong resale value, and carries more passengers comfortably compared to rivals. Its balance of power, comfort, and low running cost is why many operators say, “ukitaka kazi, chukua HiAce.”